Marketing and Administration Process and Campaign Management
Features Include:
- Design multiple stages that match your business processes
- Design and execute marketing campaigns
- Perfect for call centre campaigns and help desk management
- Link stages and automate stage transitions
- Detailed reporting engine
Runway CRM process management and campaign tool enables you to design and build multi-staged process's that manage custom Sales, Customer Service, Marketing campaigns or other business processes.
Each stage can incorporate specific staff, tasks, documents and questions for operators to use. Customers can then be directed to other stages based on data captured in a previous stage.
The Process Management tool incorporates detailed reporting such as contact numbers at each stage, user performance or stage transition timelines.
Runway improves your customer and contact management.
