switched-on group offers a high quality, 7 day-a-week inbound telephone and web-form follow-up service that guarantees every lead is captured, qualified and distributed flawlessly.
Our lead capture service leads to more sales because:
Our Australian communicators are highly trained in customer service and our client's products and services.
We operate 7 days a week and can quickly scale to cater to campaign peaks and troughs.
We adhere to strict processes and look to continuously improve our service.
Our Runway technology for lead capture and distribution is the best in Australia. Our unique online Lead Delivery System delivers a fully qualified lead to a sales representative via email or SMS within seconds.
We offer advanced web form plug-in technology for online lead capture and customer surveys.
We provide online, real-time graphical reporting to provide valuable information of each campaign’s performance.
We offer an integrated call recording (direct to the database record) for training, coaching and quality assurance.
So if your company demands a fail-safe, high quality lead capture and qualification service for short term campaigns or ongoing customer service, speak to Nicole on 9861 3000 or click here, and we’ll be in touch within the next 24 hours.
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